Monitoring - BCP - Yape - Plin services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Aug 02, 2025 - 02:33 GMT-04:00
Monitoring - Caja Municipal de Ahorro y Crédito Arequipa - Caja Municipal de Ahorro y Crédito Cuzco services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Aug 02, 2025 - 02:05 GMT-04:00

About This Site

Welcome to our status page

Prontopaga Operational
90 days ago
100.0 % uptime
Today
Merchant Portal Operational
90 days ago
99.92 % uptime
Today
Integration Environment Operational
90 days ago
100.0 % uptime
Today
PayIns Degraded Performance
90 days ago
99.53 % uptime
Today
Chile - Card ? Operational
90 days ago
99.86 % uptime
Today
Chile - Bank Transfer ? Operational
90 days ago
99.88 % uptime
Today
Chile - Mach ? Operational
90 days ago
99.99 % uptime
Today
Perú - Card Degraded Performance
90 days ago
98.36 % uptime
Today
Perú - Wallet/QR Degraded Performance
90 days ago
97.96 % uptime
Today
Perú - Botón Yape Operational
90 days ago
98.45 % uptime
Today
Chile - Mercado Pago ? Operational
90 days ago
100.0 % uptime
Today
Perú - Bank Transfer Operational
90 days ago
98.55 % uptime
Today
Ecuador - Card Operational
90 days ago
100.0 % uptime
Today
Ecuador - Cash by Red Activa Operational
90 days ago
100.0 % uptime
Today
Ecuador - Cash by Bemovil Operational
90 days ago
100.0 % uptime
Today
Ecuador - Cash by Ponle+ Operational
90 days ago
100.0 % uptime
Today
Ecuador - Wallet/QR Operational
90 days ago
100.0 % uptime
Today
Brasil - Open Finance Operational
90 days ago
100.0 % uptime
Today
Brasil - Pix Operational
90 days ago
100.0 % uptime
Today
PayOuts Degraded Performance
90 days ago
99.41 % uptime
Today
Chile - Bank Transfer Operational
90 days ago
99.51 % uptime
Today
Perú - Bank Transfer Degraded Performance
90 days ago
97.96 % uptime
Today
Perú - Wallet Degraded Performance
90 days ago
97.87 % uptime
Today
Ecuador - Cash by Red Activa Operational
90 days ago
100.0 % uptime
Today
Ecuador - Cash by Bemovil Operational
90 days ago
100.0 % uptime
Today
Ecuador - Cash by Ponle+ Operational
90 days ago
100.0 % uptime
Today
Ecuador - Wallet Operational
90 days ago
100.0 % uptime
Today
Brasil - Pix Operational
90 days ago
100.0 % uptime
Today
Cloud Services Operational
90 days ago
100.0 % uptime
Today
AWS cloudwatch-us-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS cloudwatch-us-west-2 Operational
90 days ago
100.0 % uptime
Today
AWS cloudwatch-sa-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS eks-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS eks-us-east-2 Operational
90 days ago
100.0 % uptime
Today
AWS eks-sa-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-sa-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-2 Operational
90 days ago
100.0 % uptime
Today
AWS rds-sa-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS rds-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS rds-us-east-2 Operational
90 days ago
100.0 % uptime
Today
AWS quicksight-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS quicksight-sa-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS route53 Operational
90 days ago
100.0 % uptime
Today
AWS docdb-sa-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS docdb-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS docdb-us-east-2 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

{CL} Scheduled Maintenance - Banco BCI Aug 3, 2025 00:30-02:30 GMT-04:00

During this period, Banco BCI will be performing maintenance on its TEF channels. This means that both incoming transfers to Banco and outgoing transfers from Banco will not be available during the indicated window. Additionally, the online payment service with Debit Card will be suspended too. It is recommended to schedule transactions outside these hours to avoid inconveniences. After the maintenance is completed, services will be restored normally.
Posted on Aug 01, 2025 - 17:14 GMT-04:00

[PE] Scheduled maintenance Sep 14, 2025 01:00-08:00 GMT-03:00

During this time our providier will be performing telephone continuity tests in which they will consider up to 10 minutes of unavailability and intermittencies of up to 30 minutes that could occur within this period
Posted on Mar 14, 2025 - 16:32 GMT-03:00
Aug 2, 2025
Resolved - We would like to inform that the incident with Falabella has been resolved.
We are still monitoring to be to confirm that everything is processing with normally.

Aug 2, 02:02 GMT-04:00
Monitoring - Falabella service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

Aug 2, 01:00 GMT-04:00
Resolved - We would like to inform that the incident with Banbif has been resolved.
We are still monitoring to be to confirm that everything is processing with normally.

Aug 2, 02:01 GMT-04:00
Monitoring - Banbif service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

Aug 2, 00:43 GMT-04:00
Resolved - We would like to inform that the incident with Scotiabank and Plin has been resolved.
We are still monitoring to be to confirm that everything is processing with normally.

Aug 2, 02:00 GMT-04:00
Update - We would like to inform that the incident with Scotiabank and Plin has been resolved.
We are still monitoring to be to confirm that everything is processing with normally.

Aug 2, 01:58 GMT-04:00
Monitoring - Scotiabank - Plin services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Aug 2, 00:52 GMT-04:00
Resolved - We would like to inform that the incident with Interbank - Yape and BCP has been resolved.
We are still monitoring to be to confirm that everything is processing with normally.

Aug 2, 01:57 GMT-04:00
Monitoring - Interbank - Yape - BCP services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Aug 2, 01:22 GMT-04:00
Aug 1, 2025
Resolved - This incident has been resolved.
Aug 1, 23:56 GMT-04:00
Monitoring - BBVA - Plin services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Aug 1, 22:51 GMT-04:00
Resolved - This incident has been resolved.
Aug 1, 23:00 GMT-04:00
Monitoring - BCP and YAPE - Service Unavailability services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Aug 1, 22:20 GMT-04:00
Resolved - This incident has been resolved.
Aug 1, 22:59 GMT-04:00
Monitoring - Nacion service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

Aug 1, 21:57 GMT-04:00
Resolved - This incident has been resolved.
Aug 1, 18:55 GMT-04:00
Monitoring - YAPE, BCP, PLIN and Scotiabank services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Aug 1, 17:27 GMT-04:00
Resolved - This incident has been resolved.
Aug 1, 08:16 GMT-04:00
Monitoring - Plin and BBVA services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 31, 22:49 GMT-04:00
Resolved - This incident has been resolved.
Aug 1, 07:10 GMT-04:00
Monitoring - Scotiabank service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

Aug 1, 00:20 GMT-04:00
Resolved - This incident has been resolved.
Aug 1, 07:09 GMT-04:00
Monitoring - Yape- BCP services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 31, 22:22 GMT-04:00
Resolved - This incident has been resolved.
Aug 1, 06:34 GMT-04:00
Monitoring - Interbank service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

Aug 1, 01:16 GMT-04:00
Completed - The scheduled maintenance has been completed.
Aug 1, 06:15 GMT-04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 04:45 GMT-04:00
Scheduled - The scheduled maintenance will start as planned and is expected to last about 90 minutes. You may experience minor instability during this window, but no service interruption is anticipated. Thank you for your understanding.
Jul 31, 16:26 GMT-04:00
Resolved - This incident has been resolved.
Aug 1, 00:54 GMT-04:00
Monitoring - Nacion service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

Jul 31, 22:14 GMT-04:00
Jul 31, 2025
Resolved - This incident has been resolved.
Jul 31, 18:40 GMT-04:00
Monitoring - Plin, Scotiabank and Banco de la Nación services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 31, 17:12 GMT-04:00
Resolved - This incident has been resolved.
Jul 31, 18:40 GMT-04:00
Monitoring - Currently, the Yape - BCP services are experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the services are stabilized.

Jul 31, 16:46 GMT-04:00
Resolved - This incident has been resolved.
Jul 31, 10:09 GMT-04:00
Monitoring - Yape and BCP services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 31, 09:20 GMT-04:00
Resolved - This incident has been resolved.
Jul 31, 06:30 GMT-04:00
Monitoring - Interbank - Plin - Caja Municipal de Ahorro y Crédito Arequipa services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 31, 01:21 GMT-04:00
Resolved - This incident has been resolved.
Jul 31, 05:18 GMT-04:00
Monitoring - Yape service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

Jul 31, 04:06 GMT-04:00
Resolved - This incident has been resolved.
Jul 31, 05:17 GMT-04:00
Monitoring - Scotiabank service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

Jul 31, 03:48 GMT-04:00
Resolved - This incident has been resolved.
Jul 31, 00:22 GMT-04:00
Monitoring - Scotiabank service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

Jul 30, 23:52 GMT-04:00
Resolved - This incident has been resolved.
Jul 31, 00:19 GMT-04:00
Monitoring - BBVA- Plin services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 30, 22:48 GMT-04:00
Jul 30, 2025
Resolved - This incident has been resolved.
Jul 30, 23:30 GMT-04:00
Monitoring - NACION service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

Jul 30, 22:30 GMT-04:00
Resolved - We would like to inform that the incident with Yape has been resolved.
We are still monitoring to be to confirm that everything is processing with normally.

Jul 30, 22:25 GMT-04:00
Monitoring - Yape service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

Jul 30, 21:48 GMT-04:00
Resolved - We would like to inform that the incident with Scotiabank- Plin - Yape and BCP has been resolved.
We are still monitoring to be to confirm that everything is processing with normally.

Jul 30, 17:21 GMT-04:00
Monitoring - Scotiabank- Plin - Yape - BCP services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 30, 17:09 GMT-04:00
Resolved - This incident has been resolved.
Jul 30, 13:28 GMT-04:00
Monitoring - Currently, the Banco Santander service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

Jul 30, 12:56 GMT-04:00
Resolved - This incident has been resolved.
Jul 30, 13:28 GMT-04:00
Monitoring - Currently, the Banco Estado service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

Jul 30, 13:09 GMT-04:00
Completed - The scheduled maintenance has been completed.
Jul 30, 03:45 GMT-04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 23:45 GMT-04:00
Scheduled - Dear team,

We inform you that WePay has communicated, through its official channels, a scheduled maintenance in its production environment, which could generate intermittencies in the service.

Start date: Today, 29 July
From 23:50 hours until 04:00 hours the following day.

We appreciate your understanding

Jul 29, 12:32 GMT-04:00
Jul 29, 2025
Resolved - This incident has been resolved.
Jul 29, 21:31 GMT-04:00
Monitoring - Yape service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

Jul 29, 21:02 GMT-04:00
Resolved - This incident has been resolved.
Jul 29, 12:28 GMT-04:00
Monitoring - Currently, the Banco Santander service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

Jul 29, 12:00 GMT-04:00
Resolved - This incident has been resolved.
Jul 29, 08:20 GMT-04:00
Monitoring - The Prexpe Wallet service is currently unavailable, which may affect users' transactions.
We are closely monitoring the situation and will inform you as soon as the service is restored.

Jul 29, 08:01 GMT-04:00
Resolved - This incident has been resolved.
Jul 29, 06:25 GMT-04:00
Monitoring - Yape - BCP services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 29, 05:11 GMT-04:00
Resolved - This incident has been resolved.
Jul 29, 05:19 GMT-04:00
Monitoring - Nación's services are currently unavailable, which may affect users' transactions.
We are closely monitoring the situation and will inform you as soon as services are restored.

Jul 29, 03:53 GMT-04:00
Jul 28, 2025
Resolved - This incident has been resolved.
Jul 28, 23:19 GMT-04:00
Monitoring - Yape - Nacion services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 28, 22:35 GMT-04:00
Resolved - This incident has been resolved.
Jul 28, 06:01 GMT-04:00
Monitoring - Pli service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

Jul 28, 01:17 GMT-04:00
Resolved - This incident has been resolved.
Jul 28, 06:01 GMT-04:00
Monitoring - Scotiabank's service is experiencing high response times on its platform, which may affect user transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

Jul 28, 00:33 GMT-04:00
Jul 27, 2025
Resolved - This incident has been resolved.
Jul 27, 23:25 GMT-04:00
Monitoring - Banco de la nación service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

Jul 27, 22:17 GMT-04:00
Resolved - This incident has been resolved.
Jul 27, 19:18 GMT-04:00
Monitoring - Yape service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

Jul 27, 18:39 GMT-04:00
Resolved - This incident has been resolved.
Jul 27, 07:01 GMT-04:00
Monitoring - Scotiabank and Plin services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 27, 03:54 GMT-04:00
Resolved - This issue has been resolved.
Jul 27, 05:39 GMT-04:00
Monitoring - Currently, the Banco Falabella service is experiencing intermittencies that may cause errors or delays in user transactions.
Jul 27, 03:04 GMT-04:00
Resolved - This issue has been resolved.
We apologize for any inconvenience this may have caused.

Jul 27, 05:14 GMT-04:00
Monitoring - Currently one of our processing rails to process withdrawals is unavailable, which could affect the correct execution of user transactions.

We will inform you as soon as the service is restored.

We apologize for any inconvenience this may cause.

Jul 27, 00:37 GMT-04:00
Jul 26, 2025
Resolved - This incident has been resolved.
Jul 26, 07:27 GMT-04:00
Monitoring - Currently, the Scotiabank and Plin service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

Jul 26, 04:57 GMT-04:00
Resolved - This incident has been resolved.
Jul 26, 07:17 GMT-04:00
Monitoring - Currently, the Compartamos service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

Jul 26, 02:58 GMT-04:00
Resolved - This incident has been resolved.
Jul 26, 04:28 GMT-04:00
Monitoring - BCP - Yape services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 26, 02:28 GMT-04:00
Resolved - This incident has been resolved.
Jul 26, 02:57 GMT-04:00
Monitoring - Scotiabank, Interbank and Plin services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 26, 01:26 GMT-04:00
Resolved - This incident has been resolved.
Jul 26, 02:12 GMT-04:00
Monitoring - Currently, the Scotiabank service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

Jul 26, 02:06 GMT-04:00
Jul 25, 2025
Resolved - This incident has been resolved.
Jul 25, 23:19 GMT-04:00
Monitoring - Plin - BBVA services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 25, 23:00 GMT-04:00
Resolved - This incident has been resolved.
Jul 25, 23:19 GMT-04:00
Monitoring - Banco de la Nacion - Yape - BCP services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 25, 22:29 GMT-04:00
Resolved - This incident has been resolved.
Jul 25, 17:21 GMT-04:00
Monitoring - Scotiabank service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

Jul 25, 16:53 GMT-04:00
Resolved - This incident has been resolved.
Jul 25, 07:39 GMT-04:00
Monitoring - Currently, the Banbif - Compartamos services are experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the services are stabilized.

Jul 25, 00:53 GMT-04:00
Resolved - This incident has been resolved.
Jul 25, 04:22 GMT-04:00
Monitoring - Currently, the Yape- BCP service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

Jul 25, 03:54 GMT-04:00
Resolved - This incident has been resolved.
Jul 25, 02:06 GMT-04:00
Monitoring - Banco de la Nación service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

Jul 24, 22:30 GMT-04:00
Jul 24, 2025
Resolved - This incident has been resolved.
Jul 24, 23:39 GMT-04:00
Monitoring - YAPE service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

Jul 24, 22:46 GMT-04:00
Resolved - This incident has been resolved.
Jul 24, 23:38 GMT-04:00
Monitoring - BBVA - PLIN - BCP services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 24, 22:59 GMT-04:00
Resolved - This incident has been resolved.
Jul 24, 15:04 GMT-04:00
Monitoring - Yape service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

Jul 24, 11:58 GMT-04:00
Resolved - This incident has been resolved.
Jul 24, 07:04 GMT-04:00
Monitoring - Currently, the Compartamos service is experiencing intermittencies that may cause errors or delays in user transactions.
We are monitoring the situation and will inform you as soon as the service is stabilized.

Jul 24, 00:36 GMT-04:00
Resolved - This incident has been resolved.
Jul 24, 05:07 GMT-04:00
Monitoring - Currently, the PLIN - Nación services are experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the services are stabilized.

Jul 24, 03:17 GMT-04:00
Resolved - This incident has been resolved.
Jul 24, 02:22 GMT-04:00
Monitoring - Currently, the Yape- BCP service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

Jul 24, 01:48 GMT-04:00
Jul 23, 2025
Resolved - This incident has been resolved.
Jul 23, 23:40 GMT-04:00
Monitoring - Nación's services are currently unavailable, which may affect users' transactions.
We are closely monitoring the situation and will inform you as soon as services are restored.

Jul 23, 22:20 GMT-04:00
Resolved - This incident has been resolved.
Jul 23, 18:23 GMT-04:00
Monitoring - YAPE service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

Jul 23, 17:14 GMT-04:00
Resolved - This incident has been resolved.
Jul 23, 07:30 GMT-04:00
Monitoring - Scotiabank, BCP, YAPE, INTERBANK and Plin services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 23, 01:21 GMT-04:00
Jul 22, 2025
Resolved - This incident has been resolved.
Jul 22, 23:27 GMT-04:00
Monitoring - YAPE, BCP WALLET, NACIÓN AND BANCO de la Nación services are currently unavailable, this may affect users’ transactions.
We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 22, 22:29 GMT-04:00
Resolved - This incident has been resolved.
Jul 22, 23:25 GMT-04:00
Monitoring - BBVA and PLIN services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 22, 22:59 GMT-04:00
Resolved - This incident has been resolved.
Jul 22, 09:53 GMT-04:00
Monitoring - Currently one of our processing rails to process withdrawals is unavailable, this may affect the correct execution of user transactions.

We will inform you as soon as the service is restored.

We apologize for any inconvenience this may cause.

Jul 22, 02:28 GMT-04:00
Resolved - This incident has been resolved.
Jul 22, 08:36 GMT-04:00
Monitoring - YAPE - BCP services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 22, 03:17 GMT-04:00
Resolved - This incident has been resolved.
Jul 22, 08:35 GMT-04:00
Monitoring - NACION service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

Jul 22, 05:23 GMT-04:00
Resolved - This incident has been resolved.
Jul 22, 03:41 GMT-04:00
Monitoring - Interbank - Plin services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 22, 02:42 GMT-04:00
Completed - The scheduled maintenance has been completed.
Jul 22, 02:00 GMT-04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 01:00 GMT-04:00
Scheduled - Due to scheduled maintenance related to a connectivity migration with the CCE, one of our payment rails to process withdrawals will be temporarily interrupted.
This maintenance is necessary to ensure the continuity and quality of service.
This may affect users transactions as delays in withdrawals.
We regret any inconvenience this action may cause and appreciate your understanding.

Jul 18, 17:36 GMT-04:00
Resolved - This incident has been resolved.
Jul 22, 00:03 GMT-04:00
Monitoring - BBVA and PLIN services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 21, 22:47 GMT-04:00
Jul 21, 2025
Resolved - This incident has been resolved.
Jul 21, 23:10 GMT-04:00
Monitoring - Currently one of our processing rails to process withdrawals is unavailable, which could affect the correct execution of user transactions.

We will inform you as soon as the service is restored.

We apologize for any inconvenience this may cause.

Jul 21, 21:59 GMT-04:00
Resolved - This incident has been resolved.
Jul 21, 17:56 GMT-04:00
Monitoring - YAPE, PLIN, SCOTIABANK and BCP services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 21, 17:20 GMT-04:00
Resolved - This incident has been resolved.
Jul 21, 08:06 GMT-04:00
Monitoring - Currently, the Compartamos service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

Jul 21, 00:52 GMT-04:00
Resolved - This incident has been resolved.
Jul 21, 07:25 GMT-04:00
Monitoring - La Nación service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

Jul 21, 03:20 GMT-04:00
Resolved - This incident has been resolved.
Jul 21, 07:24 GMT-04:00
Monitoring - Mi Banco service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

Jul 21, 01:31 GMT-04:00
Resolved - This incident has been resolved.
Jul 21, 04:47 GMT-04:00
Monitoring - YAPE and BCP services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 21, 03:44 GMT-04:00
Resolved - This incident has been resolved.
Jul 21, 00:49 GMT-04:00
Monitoring - Currently one of our processing rails to process withdrawals is unavailable, which could affect the correct execution of user transactions.

We will inform you as soon as the service is restored.

We apologize for any inconvenience this may cause.

Jul 21, 00:17 GMT-04:00
Jul 20, 2025
Resolved - This incident has been resolved.
Jul 20, 07:50 GMT-04:00
Monitoring - Interbank - Plin services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 20, 04:18 GMT-04:00
Resolved - This incident has been resolved.
Jul 20, 07:49 GMT-04:00
Monitoring - Interbank - Plin services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 20, 02:19 GMT-04:00
Completed - The scheduled maintenance has been completed.
Jul 20, 06:00 GMT-04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 00:00 GMT-04:00
Scheduled - During this period, Banco Security will be performing maintenance on its TEF channels. This means that both incoming transfers to Banco and outgoing transfers from Banco will not be available during the indicated window. It is recommended to schedule transactions outside these hours to avoid inconveniences. After the maintenance is completed, services will be restored normally.
Jul 15, 09:25 GMT-04:00
Resolved - We would like to inform that the incident with BBVA has been resolved.
We are still monitoring to be to confirm that everything is processing with normally.

Jul 20, 05:47 GMT-04:00
Monitoring - BBVA service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

Jul 20, 04:37 GMT-04:00
Resolved - This incident has been resolved.
Jul 20, 03:12 GMT-04:00
Monitoring - Scotiabank y Plin services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 20, 02:01 GMT-04:00
Completed - The scheduled maintenance has been completed.
Jul 20, 02:30 GMT-04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 00:30 GMT-04:00
Scheduled - During this period, Banco BCI will be performing maintenance on its TEF channels. This means that both incoming transfers to Banco and outgoing transfers from Banco will not be available during the indicated window. Additionally, the online payment service with Debit Card will be suspended. It is recommended to schedule transactions outside these hours to avoid inconveniences. After the maintenance is completed, services will be restored normally.
Jul 18, 23:12 GMT-04:00
Resolved - This incident has been resolved.
Jul 20, 00:59 GMT-04:00
Monitoring - Currently one of our processing rails to process withdrawals is unavailable, which could affect the correct execution of user transactions.

We will inform you as soon as the service is restored.

We apologize for any inconvenience this may cause.

Jul 20, 00:19 GMT-04:00
Jul 19, 2025
Resolved - This incident has been resolved.
Jul 19, 22:49 GMT-04:00
Monitoring - Banco de la Nación service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

Jul 19, 22:21 GMT-04:00
Resolved - We would like to inform that the incident with Compartamos and Caja Municipal de Ahorro and Crédito Arequipa has been resolved.
We are still monitoring to be to confirm that everything is processing with normally.

Jul 19, 07:57 GMT-04:00
Monitoring - Compartamos and Caja Municipal de Ahorro y Crédito Arequipa services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 19, 01:56 GMT-04:00
Resolved - This incident has been resolved.
Jul 19, 05:50 GMT-04:00
Monitoring - Scotiabank - Plin services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 19, 04:43 GMT-04:00
Resolved - This incident has been resolved.
Jul 19, 04:51 GMT-04:00
Monitoring - Yape - BCP services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 19, 02:29 GMT-04:00
Resolved - This incident has been resolved.
Jul 19, 04:49 GMT-04:00
Monitoring - Banco de la nacion service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

Jul 19, 04:09 GMT-04:00
Resolved - This incident has been resolved.
Jul 19, 01:48 GMT-04:00
Monitoring - Interbank - Plin - Scotiabank services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 19, 01:12 GMT-04:00
Resolved - This incident has been resolved.
Jul 19, 00:51 GMT-04:00
Monitoring - BCP-YAPE services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

Jul 18, 22:33 GMT-04:00