Partially Degraded Service

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Prontopaga Operational
90 days ago
100.0 % uptime
Today
BackOffice Operational
90 days ago
100.0 % uptime
Today
Integration Environment Under Maintenance
90 days ago
99.99 % uptime
Today
PayIns Operational
90 days ago
98.56 % uptime
Today
Chile - Card Operational
Chile - Bank Transfer Operational
Chile - Mach Operational
90 days ago
99.94 % uptime
Today
Perú - Card Operational
90 days ago
92.23 % uptime
Today
Perú - Wallet/QR Operational
90 days ago
91.78 % uptime
Today
Perú - Botón Yape Operational
90 days ago
97.68 % uptime
Today
Chile - Mercado Pago Operational
90 days ago
100.0 % uptime
Today
Perú - Bank Transfer Operational
90 days ago
96.88 % uptime
Today
Ecuador - Card Operational
90 days ago
100.0 % uptime
Today
Ecuador - Cash by Red Activa Operational
90 days ago
100.0 % uptime
Today
Ecuador - Cash by Bemovil Operational
90 days ago
100.0 % uptime
Today
Ecuador - Cash by Ponle+ Operational
90 days ago
100.0 % uptime
Today
Ecuador - Wallet/QR Operational
90 days ago
100.0 % uptime
Today
Brasil - Open Finance Operational
90 days ago
100.0 % uptime
Today
Brasil - Pix Operational
90 days ago
100.0 % uptime
Today
PayOuts Operational
90 days ago
98.02 % uptime
Today
Chile - Bank Transfer Operational
Perú - Bank Transfer Operational
90 days ago
92.32 % uptime
Today
Perú - Wallet Operational
90 days ago
91.9 % uptime
Today
Ecuador - Cash by Red Activa Operational
90 days ago
100.0 % uptime
Today
Ecuador - Cash by Bemovil Operational
90 days ago
100.0 % uptime
Today
Ecuador - Cash by Ponle+ Operational
90 days ago
100.0 % uptime
Today
Ecuador - Wallet Operational
90 days ago
100.0 % uptime
Today
Brasil - Pix Operational
90 days ago
100.0 % uptime
Today
Cloud Services Degraded Performance
90 days ago
100.0 % uptime
Today
AWS cloudwatch-us-west-1 Degraded Performance
90 days ago
100.0 % uptime
Today
AWS cloudwatch-us-west-2 Degraded Performance
90 days ago
100.0 % uptime
Today
AWS cloudwatch-sa-east-1 Degraded Performance
90 days ago
100.0 % uptime
Today
AWS eks-us-east-1 Degraded Performance
90 days ago
100.0 % uptime
Today
AWS eks-us-east-2 Degraded Performance
90 days ago
100.0 % uptime
Today
AWS eks-sa-east-1 Degraded Performance
90 days ago
100.0 % uptime
Today
AWS ec2-sa-east-1 Degraded Performance
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-1 Degraded Performance
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-2 Degraded Performance
90 days ago
100.0 % uptime
Today
AWS rds-sa-east-1 Degraded Performance
90 days ago
100.0 % uptime
Today
AWS rds-us-east-1 Degraded Performance
90 days ago
100.0 % uptime
Today
AWS rds-us-east-2 Degraded Performance
90 days ago
100.0 % uptime
Today
AWS quicksight-us-east-1 Degraded Performance
90 days ago
100.0 % uptime
Today
AWS quicksight-sa-east-1 Degraded Performance
90 days ago
100.0 % uptime
Today
AWS route53 Degraded Performance
90 days ago
100.0 % uptime
Today
AWS docdb-sa-east-1 Degraded Performance
90 days ago
100.0 % uptime
Today
AWS docdb-us-east-1 Degraded Performance
90 days ago
100.0 % uptime
Today
AWS docdb-us-east-2 Degraded Performance
90 days ago
100.0 % uptime
Today
AWS acm-pca-sa-east-1 Operational
AWS acm-pca-us-east-1 Operational
AWS autoscaling-sa-east-1 Operational
AWS autoscaling-us-east-1 Operational
AWS autoscaling-sa-east-1 Operational
AWS cloudformation-sa-east-1 Operational
AWS cloudformation-us-east-1 Operational
AWS cloudtrail-us-east-1 Operational
AWS cloudtrail-sa-east-1 Operational
AWS cloudwatch-us-east-1 Operational
AWS config-sa-east-1 Operational
AWS config-us-east-1 Operational
AWS controltower-sa-east-1 Operational
AWS controltower-sa-east-1 Operational
AWS controltower-us-east-1 Operational
AWS ecr-sa-east-1 Operational
AWS ecr-us-east-1 Operational
AWS ecs-sa-east-1 Operational
AWS ecs-sa-east-1 Operational
AWS ecs-us-east-1 Operational
AWS elasticache-us-east-1 Operational
AWS elasticache-sa-east-1 Operational
AWS elb-sa-east-1 Operational
AWS elb-us-east-1 Operational
AWS fargate-sa-east-1 Operational
AWS fargate-sa-east-1 Operational
AWS fargate-us-east-1 Operational
AWS guardduty-sa-east-1 Operational
AWS guardduty-us-east-1 Operational
AWS inspector-sa-east-1 Operational
AWS inspector-us-east-1 Operational
AWS kafka-sa-east-1 Operational
AWS kafka-us-east-1 Operational
AWS kms-sa-east-1 Operational
AWS kms-sa-east-1 Operational
AWS kms-us-east-1 Operational
AWS lambda-sa-east-1 Operational
AWS lambda-sa-east-1 Operational
AWS lambda-us-east-1 Operational
AWS redshift-sa-east-1 Operational
AWS redshift-us-east-1 Operational
AWS s3-sa-east-1 Operational
AWS s3-us-east-2 Operational
AWS secretsmanager-sa-east-1 Operational
AWS secretsmanager-us-east-1 Operational
AWS securityhub-us-east-1 Operational
AWS securityhub-sa-east-1 Operational
AWS ses-sa-east-1 Operational
AWS ses-us-east-1 Operational
AWS sns-sa-east-1 Operational
AWS sns-us-east-1 Operational
AWS sqs-sa-east-1 Operational
AWS sqs-us-east-1 Operational
AWS transitgateway-sa-east-1 Operational
AWS transitgateway-us-east-1 Operational
AWS vpc-sa-east-1 Operational
AWS vpc-us-east-1 Operational
AWS xray-us-east-1 Operational
AWS xray-sa-east-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 30, 2026
Resolved - This incident has been resolved.
May 30, 08:27 GMT-04:00
Monitoring - Compartamos service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

May 30, 01:19 GMT-04:00
Resolved - This incident has been resolved.
May 30, 07:04 GMT-04:00
Monitoring - La Nación service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

May 30, 06:08 GMT-04:00
Resolved - This incident has been resolved.
May 30, 06:03 GMT-04:00
Monitoring - Scotiabank - Falabella services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

May 30, 01:20 GMT-04:00
Resolved - This incident has been resolved.
May 30, 06:03 GMT-04:00
Monitoring - Interbank - Plin services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

May 30, 00:58 GMT-04:00
Resolved - This incident has been resolved.
May 30, 04:47 GMT-04:00
Monitoring - La Nación service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

May 30, 03:46 GMT-04:00
Resolved - This incident has been resolved.
May 30, 04:47 GMT-04:00
Monitoring - BCP - Yape services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

May 30, 02:39 GMT-04:00
Resolved - This incident has been resolved.
May 30, 00:54 GMT-04:00
Monitoring - Banco Interamericano de Finanzas service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

May 30, 00:37 GMT-04:00
Resolved - This incident has been resolved.
May 30, 00:54 GMT-04:00
Monitoring - Currently, the Banco Estado service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

May 29, 20:07 GMT-04:00
May 29, 2026
Resolved - This incident has been resolved.
May 29, 23:50 GMT-04:00
Monitoring - Currently, the Banco Security service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

May 29, 11:09 GMT-04:00
Resolved - This incident has been resolved.
May 29, 23:33 GMT-04:00
Monitoring - Currently, the Banco Santander service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

May 29, 22:11 GMT-04:00
Resolved - This incident has been resolved.
May 29, 23:33 GMT-04:00
Monitoring - Currently, the Banco BCI service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

May 29, 22:10 GMT-04:00
Resolved - This incident has been resolved.
May 29, 23:17 GMT-04:00
Monitoring - Currently, the Banco Falabella service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

May 29, 22:12 GMT-04:00
Resolved - This incident has been resolved.
May 29, 23:16 GMT-04:00
Monitoring - Currently, Banco Itau service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

May 29, 20:54 GMT-04:00
Resolved - This incident has been resolved.
May 29, 23:16 GMT-04:00
Monitoring - Currently, Banco Scotiabank service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

May 29, 22:05 GMT-04:00
Resolved - This incident has been resolved.
May 29, 23:16 GMT-04:00
Monitoring - Currently, Banco de Chile service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

May 29, 22:18 GMT-04:00
Resolved - This incident has been resolved.
May 29, 22:54 GMT-04:00
Monitoring - Banco de la Nación service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

May 29, 22:14 GMT-04:00
Resolved - This incident has been resolved.
May 29, 22:54 GMT-04:00
Monitoring - BCP and Yape services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

May 29, 21:48 GMT-04:00
Resolved - This incident has been resolved.
May 29, 20:23 GMT-04:00
Monitoring - Currently, Banco Santander service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

May 29, 19:35 GMT-04:00
Resolved - This incident has been resolved.
May 29, 18:08 GMT-04:00
Monitoring - Plin service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

May 29, 17:12 GMT-04:00
Resolved - This incident has been resolved.
May 29, 18:07 GMT-04:00
Monitoring - Yape - BCP services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

May 29, 17:11 GMT-04:00
Resolved - This incident has been resolved.
May 29, 18:07 GMT-04:00
Monitoring - Banco de la Nación service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

May 29, 17:09 GMT-04:00
Resolved - This incident has been resolved.
May 29, 18:01 GMT-04:00
Monitoring - Currently, Banco de Chile service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

May 29, 17:37 GMT-04:00
Resolved - This incident has been resolved.
May 29, 16:05 GMT-04:00
Monitoring - Currently, the Plin service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

May 29, 15:51 GMT-04:00
Resolved - Incidente resuelto. Servicio normalizado.
May 29, 15:27 GMT-04:00
Investigating - Este incidente NO matchea ninguna regla existente
May 29, 15:26 GMT-04:00
Resolved - Incidente resuelto. Servicio normalizado.
May 29, 13:45 GMT-04:00
Investigating - PRUEBA FINAL - VERIFICAR SLACK COMPLETO
May 29, 13:44 GMT-04:00
Resolved - Incidente resuelto. Servicio normalizado.
May 29, 13:43 GMT-04:00
Investigating - TEST FINAL SLACK
May 29, 13:43 GMT-04:00
Resolved - Incidente resuelto. Servicio normalizado.
May 29, 13:41 GMT-04:00
Investigating - PRUEBA MENSAJE SLACK ROBUSTO
May 29, 13:41 GMT-04:00
Resolved - Incidente resuelto. Servicio normalizado.
May 29, 13:29 GMT-04:00
Investigating - TEST SLACK COMPONENTE
May 29, 13:29 GMT-04:00
Resolved - Incidente resuelto. Servicio normalizado.
May 29, 13:24 GMT-04:00
Investigating - TEST MANTENIMIENTO v2
May 29, 13:24 GMT-04:00
Resolved - Incidente resuelto. Servicio normalizado.
May 29, 13:15 GMT-04:00
Investigating - PRUEBA DE ALERTA - TEST MANTENIMIENTO
May 29, 13:14 GMT-04:00
Resolved - This incident has been resolved.
May 29, 13:10 GMT-04:00
Monitoring - Currently, the Banco Itaú service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

May 29, 12:17 GMT-04:00
Resolved - This incident has been resolved.
May 29, 12:26 GMT-04:00
Monitoring - Currently, Banco Ripley service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

May 29, 00:15 GMT-04:00
Resolved - Incidente resuelto. Servicio normalizado.
May 29, 12:10 GMT-04:00
Investigating - PRUEBA DE ALERTA
May 29, 12:07 GMT-04:00
Resolved - Incidente resuelto. Servicio normalizado.
May 29, 12:10 GMT-04:00
Investigating - PRUEBA DE ALERTA
May 29, 12:07 GMT-04:00
Resolved - Incidente resuelto. Servicio normalizado.
May 29, 11:31 GMT-04:00
Investigating - PRUEBA DE ALERTA
May 29, 11:30 GMT-04:00
Resolved - Incidente resuelto. Servicio normalizado.
May 29, 11:31 GMT-04:00
Investigating - PRUEBA DE ALERTA
May 29, 11:30 GMT-04:00
Resolved - Incidente resuelto. Servicio normalizado.
May 29, 11:25 GMT-04:00
Investigating - PRUEBA DE ALERTA
May 29, 11:08 GMT-04:00
Resolved - Incidente resuelto. Servicio normalizado.
May 29, 11:25 GMT-04:00
Investigating - PRUEBA DE ALERTA
May 29, 11:09 GMT-04:00
Completed - The scheduled maintenance has been completed.
May 29, 09:10 GMT-04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 08:10 GMT-04:00
Scheduled - During this maintenance period, improvements will be made to the ProntoPaga notification service, focused on increasing the stability, reliability, and delivery speed of transactional webhooks.

This update includes improvements to webhook delivery and the implementation of automatic retries in the event of temporary connection issues or endpoint unavailability, which helps improve service continuity.

We recommend that merchants verify the proper receipt and processing of notifications in their systems. If any unexpected behavior or issues are detected, please contact the support team.

May 28, 20:30 GMT-04:00
Resolved - This incident has been resolved.
May 29, 07:56 GMT-04:00
Monitoring - Currently, the Banco Estado service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

May 29, 06:55 GMT-04:00
Resolved - This incident has been resolved.
May 29, 07:54 GMT-04:00
Monitoring - Compartamos service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

May 29, 01:34 GMT-04:00
Resolved - This incident has been resolved.
May 29, 06:53 GMT-04:00
Monitoring - Caja Municipal de Ahorro y Crédito Cuzco - Caja Municipal de Ahorro y Crédito Arequipa services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

May 29, 03:28 GMT-04:00
Resolved - This incident has been resolved.
May 29, 06:10 GMT-04:00
Monitoring - La Nación service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

May 29, 03:27 GMT-04:00
Resolved - This incident has been resolved.
May 29, 06:09 GMT-04:00
Monitoring - Interbank - Plin services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

May 29, 01:08 GMT-04:00
Resolved - This incident has been resolved.
May 29, 03:39 GMT-04:00
Monitoring - Currently, the Banco Estado service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

May 28, 19:36 GMT-04:00
Resolved - This incident has been resolved.
May 29, 03:24 GMT-04:00
Monitoring - BCP - Yape services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

May 29, 02:13 GMT-04:00
Resolved - This incident has been resolved.
May 29, 02:10 GMT-04:00
Monitoring - Scotiabank service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

May 29, 01:18 GMT-04:00
Resolved - This incident has been resolved.
May 29, 02:08 GMT-04:00
Monitoring - Caja Municipal de Ahorro y Crédito Arequipa service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

May 29, 01:17 GMT-04:00
Resolved - This incident has been resolved.
May 29, 01:19 GMT-04:00
Monitoring - Banbif service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

May 29, 00:36 GMT-04:00
Resolved - This incident has been resolved.
May 29, 00:55 GMT-04:00
Monitoring - Banco Pinchincha service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

May 28, 23:36 GMT-04:00
Resolved - This incident has been resolved.
May 29, 00:38 GMT-04:00
Monitoring - Currently, Banco Itau service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

May 28, 23:18 GMT-04:00
Resolved - This incident has been resolved.
May 29, 00:07 GMT-04:00
Monitoring - Bbva - Plin services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

May 28, 23:21 GMT-04:00
May 28, 2026
Resolved - This incident has been resolved.
May 28, 23:38 GMT-04:00
Monitoring - Currently, Banco Scotiabank service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

May 28, 23:25 GMT-04:00
Resolved - This incident has been resolved.
May 28, 23:24 GMT-04:00
Monitoring - Yape - Bcp services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

May 28, 22:19 GMT-04:00
Resolved - This incident has been resolved.
May 28, 23:19 GMT-04:00
Monitoring - Banco de la Nación service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

May 28, 22:15 GMT-04:00
Resolved - This incident has been resolved.
May 28, 21:34 GMT-04:00
Monitoring - Currently, the Banco Santander service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

May 28, 19:50 GMT-04:00
Resolved - Incidente resuelto. Servicio normalizado.
May 28, 19:19 GMT-04:00
Investigating - PRUEBA DE ALERTA
May 28, 19:18 GMT-04:00
Resolved - Incidente resuelto. Servicio normalizado.
May 28, 19:19 GMT-04:00
Investigating - PRUEBA DE ALERTA
May 28, 19:18 GMT-04:00
Resolved - Incidente resuelto. Servicio normalizado.
May 28, 19:13 GMT-04:00
Investigating - testing alerta
May 28, 19:13 GMT-04:00
Resolved - Incidente resuelto. Servicio normalizado.
May 28, 19:03 GMT-04:00
Investigating - PRUEBA DE ALERTA - No hay afectacion real.
May 28, 19:02 GMT-04:00
Resolved - Incidente resuelto. Servicio normalizado.
May 28, 19:02 GMT-04:00
Investigating - PRUEBA DE ALERTA - No hay afectacion real.
May 28, 19:02 GMT-04:00
Resolved - Incidente resuelto. Servicio normalizado.
May 28, 18:55 GMT-04:00
Investigating - PRUEBA DE ALERTA - No hay afectacion real en el servicio.
May 28, 18:55 GMT-04:00
Resolved - Incidente resuelto. Servicio normalizado.
May 28, 18:55 GMT-04:00
Investigating - PRUEBA DE ALERTA - No hay afectacion real en el servicio.
May 28, 18:55 GMT-04:00
Resolved - Incidente resuelto. Servicio normalizado.
May 28, 18:54 GMT-04:00
Investigating - PRUEBA DE ALERTA - No hay afectacion real en el servicio.
May 28, 18:48 GMT-04:00
Resolved - This incident has been resolved.
May 28, 18:36 GMT-04:00
Monitoring - Currently, Banco Estado service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

May 28, 18:10 GMT-04:00
Resolved - Incidente resuelto. Servicio normalizado.
May 28, 18:29 GMT-04:00
Investigating - PRUEBA DE ALERTA - No hay afectacion real en el servicio.
May 28, 18:25 GMT-04:00
Resolved - Incidente resuelto. Servicio normalizado.
May 28, 18:29 GMT-04:00
Investigating - PRUEBA DE ALERTA - No hay afectacion real en el servicio.
May 28, 18:23 GMT-04:00
Resolved - This incident has been resolved.
May 28, 18:13 GMT-04:00
Monitoring - BBVA - Plin services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

May 28, 17:07 GMT-04:00
Resolved - Incidente resuelto. Servicio normalizado.
May 28, 18:11 GMT-04:00
Investigating - ⚠️ PRUEBA DE ALERTA - Esto es una prueba del sistema de monitoreo. No hay afectación real.
May 28, 18:05 GMT-04:00
Resolved - This incident has been resolved.
May 28, 18:11 GMT-04:00
Monitoring - BCP and Yape services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

May 28, 17:04 GMT-04:00
Resolved - Incidente resuelto. Servicio normalizado.
May 28, 18:11 GMT-04:00
Investigating - PRUEBA DE ALERTA - No hay afectacion real.
May 28, 18:06 GMT-04:00
Resolved - Incidente resuelto. Servicio normalizado.
May 28, 18:04 GMT-04:00
Investigating - ⚠️ PRUEBA DE ALERTA - Esto es una prueba del sistema de monitoreo. No hay afectación real en el servicio.
May 28, 17:59 GMT-04:00
Resolved - This incident has been resolved.
May 28, 12:10 GMT-04:00
Monitoring - Currently, Banco Ripley service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

May 27, 21:46 GMT-04:00
Completed - The scheduled maintenance has been completed.
May 28, 08:10 GMT-04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 05:50 GMT-04:00
Scheduled - As part of our ongoing commitment to improving the ProntoPaga platform, we will be carrying out scheduled maintenance aimed at enhancing the stability, performance and operational reliability of the service.

During the maintenance period, some services may experience temporary interruptions or slower-than-usual response times.

Our team will be continuously monitoring the process to minimise any impact and ensure the smooth continuation of operations.

May 27, 17:07 GMT-04:00
Resolved - This incident has been resolved.
May 28, 07:53 GMT-04:00
Monitoring - Compartamos service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

May 28, 00:08 GMT-04:00
Resolved - This incident has been resolved.
May 28, 05:56 GMT-04:00
Monitoring - La Nación service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

May 28, 03:11 GMT-04:00
Resolved - This incident has been resolved.
May 28, 05:56 GMT-04:00
Monitoring - Plin service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

May 28, 03:46 GMT-04:00
Resolved - This incident has been resolved.
May 28, 05:55 GMT-04:00
Monitoring - Scotiabank service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

May 28, 04:53 GMT-04:00
Resolved - This incident has been resolved.
May 28, 04:51 GMT-04:00
Monitoring - Caja Municipal de Ahorro y Crédito Arequipa service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

May 28, 01:29 GMT-04:00
Resolved - This incident has been resolved.
May 28, 02:52 GMT-04:00
Monitoring - BCP - Yape services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

May 28, 02:07 GMT-04:00
Completed - The scheduled maintenance has been completed.
May 28, 02:30 GMT-04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 01:00 GMT-04:00
Scheduled - Currently one of our processing rails to process withdrawals is unavailable, which could affect the correct execution of user transactions.

We will inform you as soon as the service is restored.

We apologize for any inconvenience this may cause.

May 27, 17:15 GMT-04:00
Resolved - This incident has been resolved.
May 28, 01:54 GMT-04:00
Monitoring - Interbank - Plin services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

May 28, 01:25 GMT-04:00
Resolved - This incident has been resolved.
May 28, 01:54 GMT-04:00
Monitoring - Banco Falabella service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

May 28, 00:57 GMT-04:00
Resolved - This incident has been resolved.
May 28, 00:55 GMT-04:00
Monitoring - Caja Municipal de Ahorro y Crédito Arequipa service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

May 28, 00:33 GMT-04:00
Resolved - This incident has been resolved.
May 28, 00:30 GMT-04:00
Monitoring - Currently, the Banco Security service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

May 28, 00:11 GMT-04:00
May 27, 2026
Resolved - This incident has been resolved.
May 27, 23:55 GMT-04:00
Monitoring - BBVA - Plin services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

May 27, 23:03 GMT-04:00
Resolved - This incident has been resolved.
May 27, 22:53 GMT-04:00
Monitoring - Bcp - Yape services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

May 27, 22:20 GMT-04:00
Resolved - This incident has been resolved.
May 27, 22:51 GMT-04:00
Monitoring - Banco de la Nación service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

May 27, 22:15 GMT-04:00
Resolved - This incident has been resolved.
May 27, 18:02 GMT-04:00
Monitoring - Banco de la Nación service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

May 27, 17:33 GMT-04:00
Resolved - This incident has been resolved.
May 27, 18:01 GMT-04:00
Monitoring - BCP and Yape services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

May 27, 17:31 GMT-04:00
Resolved - This incident has been resolved.
May 27, 18:01 GMT-04:00
Monitoring - BBVA - Plin services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

May 27, 17:29 GMT-04:00
Resolved - This incident has been resolved.
May 27, 15:25 GMT-04:00
Monitoring - Currently, the Banco Santander service is experiencing intermittencies that may cause errors or delays in user transactions.

We are monitoring the situation and will inform you as soon as the service is stabilized.

May 27, 15:00 GMT-04:00
Resolved - Incidente resuelto. Servicio normalizado.
May 27, 13:40 GMT-04:00
Investigating - Se detectan rechazos en transacciones asociadas a Banco Estado Visa Débito
May 27, 13:39 GMT-04:00
Resolved - Incidente resuelto. Servicio normalizado.
May 27, 13:06 GMT-04:00
Investigating - Se detectan rechazos en transacciones asociadas a Banco Estado Visa Débito
May 27, 13:05 GMT-04:00
Resolved - This incident has been resolved.
May 27, 08:44 GMT-04:00
Monitoring - Compartamos service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

May 27, 00:14 GMT-04:00
Resolved - This incident has been resolved.
May 27, 07:02 GMT-04:00
Monitoring - Interbank - Plin - Falabella services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

May 27, 01:05 GMT-04:00
Resolved - This incident has been resolved.
May 27, 07:00 GMT-04:00
Monitoring - BCP - Yape services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.

May 27, 02:24 GMT-04:00
Resolved - This incident has been resolved.
May 27, 07:00 GMT-04:00
Monitoring - Caja Municipal de Ahorro y Crédito Arequipa service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

May 27, 01:26 GMT-04:00
Resolved - This incident has been resolved.
May 27, 06:58 GMT-04:00
Monitoring - Scotiabank service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

May 27, 01:15 GMT-04:00
Resolved - This incident has been resolved.
May 27, 06:57 GMT-04:00
Monitoring - Banco de la Nación service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

May 27, 04:43 GMT-04:00
May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.