Completed -
The scheduled maintenance has been completed.
May 29, 09:10 GMT-04:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 08:10 GMT-04:00
Scheduled -
During this maintenance period, improvements will be made to the ProntoPaga notification service, focused on increasing the stability, reliability, and delivery speed of transactional webhooks.
This update includes improvements to webhook delivery and the implementation of automatic retries in the event of temporary connection issues or endpoint unavailability, which helps improve service continuity.
We recommend that merchants verify the proper receipt and processing of notifications in their systems. If any unexpected behavior or issues are detected, please contact the support team.
May 28, 20:30 GMT-04:00
Resolved -
This incident has been resolved.
May 29, 06:53 GMT-04:00
Monitoring -
Caja Municipal de Ahorro y Crédito Cuzco - Caja Municipal de Ahorro y Crédito Arequipa services are currently unavailable, this may affect users’ transactions.
We are monitoring the situation closely and will inform you as soon as the services are restored.
May 29, 03:28 GMT-04:00
Completed -
The scheduled maintenance has been completed.
May 28, 08:10 GMT-04:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 05:50 GMT-04:00
Scheduled -
As part of our ongoing commitment to improving the ProntoPaga platform, we will be carrying out scheduled maintenance aimed at enhancing the stability, performance and operational reliability of the service.
During the maintenance period, some services may experience temporary interruptions or slower-than-usual response times.
Our team will be continuously monitoring the process to minimise any impact and ensure the smooth continuation of operations.
May 27, 17:07 GMT-04:00
Completed -
The scheduled maintenance has been completed.
May 28, 02:30 GMT-04:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 01:00 GMT-04:00
Scheduled -
Currently one of our processing rails to process withdrawals is unavailable, which could affect the correct execution of user transactions.
We will inform you as soon as the service is restored.
We apologize for any inconvenience this may cause.
May 27, 17:15 GMT-04:00