(PE) At this moment there is an unavailability of service with YAPE in Peru Market.

Incident Report for ProntoPaga

Resolved

We inform you that the situation with Yape has been resolved.
We apologize for this inconvenience.

Posted May 09, 2025 - 23:51 GMT-04:00

Monitoring

We are monitoring this issue. We will inform you as soon as the situation is resolved.

Posted May 09, 2025 - 20:41 GMT-04:00

Identified

We have detected high response time on YAPE transactions due to service failures.
We are monitoring this problem. We will inform you as soon as the situation is resolved.

Posted May 09, 2025 - 20:17 GMT-04:00

This incident affected: PayOuts (Perú - Wallet) and PayIns (Perú - Wallet/QR, Perú - Botón Yape).