{PE} Service Unavailability - Processing rail

Incident Report for ProntoPaga

Resolved

This incident has been resolved.
Posted Feb 02, 2026 - 03:08 GMT-03:00

Monitoring

Currently one of our processing rails to process withdrawals is unavailable, this may affect the correct execution of user transactions.

We will inform you as soon as the service is restored.

We apologize for any inconvenience this may cause.
Posted Feb 01, 2026 - 22:12 GMT-03:00
This incident affected: PayOuts (Perú - Bank Transfer, Perú - Wallet).