[PE] Banco BCP-INTERBANK-PLIN-YAPE with unavailability of service

Incident Report for ProntoPaga

Resolved

We would like to inform that the incident with BCP, INTERBANK, PLIN and YAPE has been resolved.
It is being processed normally.

Posted May 03, 2025 - 05:25 GMT-04:00

Update

We would like to inform that the incident with INTERBANK, PLIN, YAPE has been resolved.
We continue to monitor BCP
We will inform you when the service is fully resolved.

Posted May 03, 2025 - 04:58 GMT-04:00

Monitoring

We have detected errors in transactions with Banco BCP, INTERBANK, PLIN, YAPE due to service failures which will affect withdrawals.
We are monitoring this problem. We will inform you as soon as the situation is resolved.

Posted May 03, 2025 - 01:42 GMT-04:00

This incident affected: PayOuts (Perú - Bank Transfer, Perú - Wallet) and PayIns (Perú - Wallet/QR, Perú - Botón Yape).