[PE] Banco BBVA and PLIN with unavailability of service

Incident Report for ProntoPaga

Resolved

We would like to inform that the incident with Banco BBVA and PLIN has been resolved.
It is being processed normally.

Posted May 13, 2025 - 23:22 GMT-04:00

Monitoring

We have detected errors in transactions with Banco BBVA and PLIN due to service failures which will affect withdrawals.
We are monitoring this problem. We will inform you as soon as the situation is resolved.

Posted May 13, 2025 - 23:09 GMT-04:00

This incident affected: PayOuts (Perú - Bank Transfer, Perú - Wallet) and PayIns (Perú - Card, Perú - Bank Transfer).