{PE} Compartamos and Caja Municipal de Ahorro y Crédito Arequipa - Service Unavailability

Incident Report for ProntoPaga

Resolved

We would like to inform that the incident with Compartamos and Caja Municipal de Ahorro and Crédito Arequipa has been resolved.
We are still monitoring to be to confirm that everything is processing with normally.
Posted Jul 19, 2025 - 07:57 GMT-04:00

Monitoring

Compartamos and Caja Municipal de Ahorro y Crédito Arequipa services are currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the services are restored.
Posted Jul 19, 2025 - 01:56 GMT-04:00
This incident affected: PayOuts (Perú - Bank Transfer, Perú - Wallet) and PayIns (Perú - Card, Perú - Wallet/QR).
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