{PE} BBVA - Service Unavailability

Incident Report for ProntoPaga

Resolved

We would like to inform that the incident with BBVA has been resolved.
We are still monitoring to be to confirm that everything is processing with normally.

Posted Jul 20, 2025 - 05:47 GMT-04:00

Monitoring

BBVA service is currently unavailable, this may affect users’ transactions.

We are monitoring the situation closely and will inform you as soon as the service is restored.

Posted Jul 20, 2025 - 04:37 GMT-04:00

This incident affected: PayOuts (Perú - Bank Transfer, Perú - Wallet) and PayIns (Perú - Card, Perú - Wallet/QR).