(CL) At this moment there is an incident with with one of our payment providers.

Incident Report for ProntoPaga

Resolved

We would like to inform that the incident with with one of our payment providers has improved substantially.
We are still monitoring to confirm that everything is processing with normally.

Posted May 13, 2025 - 15:50 GMT-04:00

Update

We are continuing to monitor for any further issues.

Posted May 13, 2025 - 11:14 GMT-04:00

Monitoring

We have detected that this incident may affect user transactions as deposits.
We will inform you as soon as the situation is resolved.

Posted May 13, 2025 - 11:09 GMT-04:00

This incident affected: PayIns (Chile - Bank Transfer).